FAQ


  • HOW DO I GET STARTED?

    REGISTER AS OUR MEMBER AND SEARCH FREELY AT ARTNODE FOR YOUR INTEREST.
    FOR REGISTRATION, PLEASE CLICK HERE

  • WHY DO I NEED TO REGISTER AS A MEMBER OF ART NODE?

    YOU WILL BE ABLE TO WATCH LIVE WEBCAST AND RECEIVE OUR NEWSLETTERS FOR LATEST EVENTS ONCE YOU HAVE REGISTERED AS OUR MEMBER.

  • WHAT CAN I DO IF I FORGET MY LOGIN ID OR PASSWORD?

    FOR REGISTERED USERS, PLEASE KINDLY CLICK ‘CAN’T ACCESS YOUR ACCOUNT?’ AND YOU WILL RECEIVE AN EMAIL FOR RESETTING YOUR PASSWORD.

  • WILL I BE CHARGED FOR WATCHING VIDEOS AT ART NODE?

    THE ANSWER IS ‘NO’, ALL VIDEOS AT ART NODE ARE FREE FOR AUDIENCE TO WATCH. 

  • WHY CAN’T I VIEW VIDEOS AT ART NODE?

    YOU MUST INSTALL ADOBE FLASH PLAYER VERSION 9 OR ABOVE IN ORDER TO VIEW ONLINE VIDEOS. PLEASE GO TO http://get.adobe.com/flashplayer  AND DOWNLOAD THE LATEST VERSION.

  • HOW COME THE VIDEO IS CEASED WHILE I AM WATCHING ONLINE AT ARTNODE?

    SOME POSSIBLE REASONS:
    • THE SPEED OF YOUR BROADBAND MAY NOT BE UP TO THE SYSTEM REQUIREMENTS. ONLINE VIDEO SHOULD BE VIEWED WITH NO LESS THAN 800 KPS AND 3 M BROADBAND IS PREFERABLE FOR ARTNODE.
    • OTHER APPLICATIONS WHICH RUN SIMULTANEOUSLY WILL DEFINITELY SLOW DOWN  OR CEASE THE CONNECTION FOR VIEWING VIDEO ONLINE
    • DOWNLOADING HUGE SIZE FILES WHILE VIEWING VIDEO ONLINE MAY ALSO AFFECT THE CONNECTION.

  • WHY CAN’T I ACCESS LOCAL ESSENCE SECTION?

    YOU MUST LOG IN TO VIEW THE CONTENT OF LOCAL ESSENCES SECTION. THE REGISTRATION IS FREE AND SIMPLE.  PLEASE CLICK HERE FOR MORE DETAILS.

  • WHY DOES THE WORD ‘LOADING’ APPEARS WHILE THE VIDEO IS BEING PLAYED AT THE SAME TIME?

    IT MAY INDICATE THAT THE BUFFER FOR DOWNLOADING VIDEO IS NOT SUFFICIENT.

  • WHAT IS THE SYSTEM REQUIREMENT?

    OS SYSTEM WITH WINDOWS 2000/XP/VISTA, MAC OSX OR ABOVE.